Terms & Conditions – Pivot Point International

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Buy More. Save More! For a limited time, save BIG sitewide on hair, tools and education. Use the corresponding coupon codes at checkout to receive your merry savings.

  • 10% OFF orders exceeding $100 with code: web-bfcm10
  • 15% OFF orders exceeding $150 with code: web-bfcm15
  • 20% OFF orders exceeding $200 with code: web-bfcm20

*Promotion ends November 30, 2021, at 11:59 p.m. CT while supplies last. Online exclusive. Some items are not subject to the discount. Not applicable to previous purchases. Other exclusions may apply.


Prices are subject to change without notice. Only one coupon code can be used per order. Coupons cannot be used in conjunction with other coupon codes. Coupons do not apply to items already on sale. Offers good in the United States only.

We respect your privacy on this website. When you provide us with information, you can be sure that we will hold that information in strict confidence. Information you submit via this website, or that you provide in email, is used only to handle your request and to respond to you. We do not share any information, including email addresses or the addresses of our customers and students, with outside companies. Information on this website is collected directly (not by “cookies”) for the purposes of providing support to our customers, students and educators. If you have any questions, please contact us by email, at info@pivot-point.com, or call us at 1-847-866-0500.

When you shop with Pivot Point, you’re also buying the assurances that we’ll be here if you need us. We stand behind the quality of our products and the prices we charge. If you’re not completely satisfied with your purchase or any part of your experience, just let us know. We are here to help.

If you would like product and pricing information, our Pivot Point Sales Team is available to assist you 9 hours a day, Monday through Friday. For order status information or other assistance with an order you have already placed with the Pivot Point Store, please contact the Pivot Point Sales Team, at 1-847-866-0500 between the hours of 8:30 a.m. and 5:00 p.m. Central Time or email info@pivot-point.com.

Welcome to this website hosted by Pivot Point International, Inc. (“Pivot Point”). Pivot Point maintains this website for your personal information, education and communication. Your access to and use of this website is subject to the following Terms of Use. Please read these Terms of Use carefully before accessing or using this website, so that you fully understand your rights and responsibilities. By accessing or using this website, you agree to these Terms of Use. Please print a copy of these Terms of Use for your reference.

If you do not agree to the following Terms of Use, do not access or use this website, and instead contact Pivot Point in writing or via telephone listed below for further information.

Pivot Point may modify or amend these Terms of Use at any time. All changes will be effective immediately upon their posting on this website. Material changes will be posted conspicuously on this website. By accessing the website after we have posted changes to the Terms of Use, you agree to all such changes.

Site Information

Information displayed on this website may change without notice. Pivot Point reserves the right to modify all information without any obligation to notify past or current website users. Pivot Point makes no representations that the materials on this website are appropriate or available for use in any particular state or other countries besides the United States. When accessing this website, you are solely responsible for compliance with the laws of the state or country in which you live.

All offers set forth on this website are void where prohibited, and are subject to the posting of any official rules pertaining to such offers.  Some services offered on this website may not be available in certain areas.

Privacy Policy

By accessing and using this website, you agree to the terms of our Privacy Policy, which are incorporated into these Terms of Use by this reference.

Intellectual Property Rights

Copyright Pivot Point International, Inc., 2003-2021.  All rights reserved.

All copyrightable text, audio, video, graphics, charts, photographs, icons and the design, selection, and arrangement of content in any medium on this website are copyrighted by Pivot Point, unless otherwise noted. The distinctive and original layout and presentation of this website also constitutes protectable trade dress under applicable federal law.  In addition, many proprietary names and marks belonging to Pivot Point appear throughout this website. This website may also contain references to third-party marks, and copies of third-party copyrighted materials, which are the property of their respective owners. Any unauthorized use of any trade dress, marks, or any other intellectual property belonging to Pivot Point or any third party is strictly prohibited, and may be prosecuted to the fullest extent of the law.

Use of This Website

This website is offered and made available by Pivot Point in connection with the educational services provided by Pivot Point and is intended solely for educational purposes. You may download and print one (1) copy of this website’s content for your personal, educational and noncommercial use, provided you do not delete or modify any copyright, trademark or other proprietary notices. You may not otherwise use, copy, modify, distribute, mirror, republish or transmit any of the content or materials of this website without the prior written consent of Pivot Point.

Your Account

Your account is personal to you, and you may not share your login credentials with, or allow access to your account by, any third party. Because you will be responsible for all activity that occurs under your access credentials, you should keep your username and password secret. If you have any reason to believe that your account information has been compromised or that your account has been accessed by a third party, you agree to immediately notify Pivot Point by email to info@pivot-point.com. You are solely responsible for your own losses and losses incurred by Pivot Point and others (including other users) due to any unauthorized use of your account.


Pivot Point will provide interactive areas for participation by its users. All users of this website must also comply with the Acceptable Use Policy and any other guidelines or rules provided by Pivot Point or posted on this website.

You and other users of the Pivot Point bulletin boards, chat rooms, surveys and other interactive areas are solely responsible for the contents and consequences of the messages you communicate or post on this website. You should exercise the utmost discretion before posting any personal information on this website. Although Pivot Point is not obligated to monitor content or the accuracy of information, you agree that Pivot Point, in its sole discretion, has the right to monitor, without notice, any content or information posted on this website. Pivot Point also reserves the right, in its sole and absolute discretion, to prohibit any conduct or remove any content, without notice, for any reason, and to revoke any user’s registration, for any reason.

You understand and agree that: 1) Pivot Point assumes no liability or responsibility for any content or material of any kind that is submitted for or posted on any interactive area on the website by you or by any other users or third parties and 2) Pivot Point is a publisher of any submitted content, and is acting solely as an Internet Service Provider as that term is defined in the Digital Millennium Copyright Act.


Pivot Point respects the rights of intellectual property owners, and asks that its users do the same. If you believe that your work has been copied in a way that constitutes infringement, please provide Pivot Point the following information, in the form prescribed by Section 512 of Title 17, United States Code:

  1. A description of the copyrighted work or works that you claim have been infringed;
  2. A description of the allegedly infringing material, including its location on the site;
  3. Your address, telephone number, and e-mail address;
  4. a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  5. A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf; and
  6. An electronic or physical signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Pivot Point’s Copyright Agent for notice of claims of copyright infringement on its site is:

Pivot Point International, Inc.
8725 W. Higgins Road, Suite 700
Chicago, IL 60631

Termination of Access

A failure to comply with the Acceptable Use Policy, or any of the other provisions of these Terms of Use, will result in the immediate termination of your registration and privileges to post content to the website, along with other possible action. Please report any violations of these guidelines to Pivot Point, as provided for in the “Contacting Us” paragraph below.

No Liability

In no event will Pivot Point or any of its officers, representatives, directors, employees, consultants or agents be liable for any direct, indirect, punitive, special, incidental, exemplary or consequential damages or any damages whatsoever (including without limitation, damages for loss of use, data, information, profits or business interruption) arising out of or in any way related to the use or performance of this website or any linked website or to any material, information, data, products, or services obtained through this website, or otherwise arising out of your use of this website, your inability to use this website or any decision made or action taken by you in reliance of any information, advice or materials provided on this website, whether such damages are based in tort, contract, negligence, strict liability or otherwise, even if Pivot Point has been advised of the possibility of such damages.  Your sole and exclusive remedy is to stop accessing and using this website.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so some of the above exclusions or limitations may not apply to you.

No Warranty

Pivot Point makes all commercially reasonable efforts to ensure that all material, information and data on this website is accurate and reliable; however, accuracy cannot be guaranteed.  This website is provided by Pivot Point on an “AS IS” basis.  Pivot Point disclaims all warranties with respect to this website, including without limitation all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement.

Pivot Point does not warrant or guarantee 1) the accuracy, completeness, correctness, reliability, timeliness, or usefulness of this website or any material, information or data downloaded or otherwise obtained through use of this website; 2) the results that may be obtained from the use of this website or the use of material, information or data obtained from this website; 3) that use of this website or any materials on this website will meet any users requirements; 4) that access to the website will be uninterrupted, timely, secure or error-free; or 5) that files or other materials and information available through this website will be free of infections, viruses, worms, Trojan horses or other malicious code that could be harmful to your computer system.  Pivot Point has no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communication.

You acknowledge and agree 1) that your use of this website and any material, information or data downloaded or otherwise obtained through the use of this website is at your discretion and risk, and 2) that you are solely responsible for any damage to your computer system or for loss of data that results from the download of any material, information or data, and for any other form of damage that may be incurred. None of the parties involved in creating, producing, or delivering this website or its content will be liable to users of this website for any damage resulting from use of this website or use of material, information or data downloaded or otherwise obtained from this website, nor are such parties in any way responsible for the conduct of users of this website or for information posted or exchanged on this website.

No advice or information, whether oral or written, obtained by you from Pivot Point or in any manner from this website creates any warranty.

Third-Party Websites

This website may link to, or be linked to, other websites not maintained by or related to Pivot Point. All links are provided only as a service to our visitors.  Pivot Point is not, directly or indirectly, implying any approval, association, sponsorship, endorsement or affiliation with the linked or linking website, unless specifically stated on this website.  Pivot Point has not reviewed all websites to which it links and is not responsible for the content, accuracy, or policies of any such websites.  You link to other pages or websites at your own risk, and your use of other websites will be controlled by the terms of use posted on that website.  You should review the terms of use of any website to which you navigate.

If you operate another website and are interested in linking to our website, you agree to be bound by the following rules:  1) the link must be a text-only link clearly marked; 2) the link must “point” to the URL ”www.pivot-point.com” and not to any other pages; 3) the link, and use thereof, must be in connection with a website of appropriate subject matter that furthers the mission of Pivot Point; 4) the link, and use of the link, may not (or have the potential to) damage or dilute the goodwill associated with Pivot Point’s names and marks; 5) the link, and use of the link, may not create the false appearance that an entity other than Pivot Point is associated with or sponsored by Pivot Point; 6) the link, when activated by a user, must display this site full-screen and not with a “frame” on the linked website; and 7) Pivot Point reserves the right to revoke consent to the link at any time in its sole discretion, either by amending these Terms of Use or through other notice.


You agree to indemnify, defend and hold harmless Pivot Point, its officers, representatives, directors, employees, consultants and agents from any and all losses, expenses, third-party claims, liabilities, attorneys’ fees, damages and costs for claims arising from or related to your use of this website, your use of any material, information or data downloaded or otherwise obtained from this website, or your violation of these Terms of Use, including your infringement of any intellectual property or other right of Pivot Point or any other person or entity.

Interpretation and Disputes

These Terms of Use are governed by the laws of the United States and the State of Illinois, without regard to any conflict of laws provisions. Venue is exclusively in Cook County, Illinois with respect to any dispute arising under these Terms of Use, unless otherwise agreed by Pivot Point in its sole discretion. If there is a dispute, the prevailing party will be entitled to recovery of its reasonable attorneys’ fees and costs. If any provision of these Terms of Use is deemed unenforceable or invalid by a court or arbitrator, then the court or arbitrator may modify such provision to the minimum extent necessary to make an invalid provision enforceable and valid.  If modification is impossible or impracticable then the provision will be severed and the remaining terms of these Terms of Use will be interpreted and read to give them maximum enforceability. Any cause of action or claim with respect to this website must be commenced within one (1) year after the action or claim arises.

Entire Agreement

By your access or use of this website, you agree to these Terms of Use.  These Terms of Use, together with the Pivot Point Privacy Policy, constitute the entire agreement between you and Pivot Point with respect to your access and use of this website. Any waiver of any provision of these Terms of Use will be effective only if in writing and signed by Pivot Point.  These Terms of Use will inure to the benefit of Pivot Point’s successors and assigns.

Electronic Communications

You agree that these Terms of Use and any other documentation, agreements, notices or communications between you and Pivot Point may be provided to you electronically, to the extent permissible by law. Please print a copy of all documentation, agreements, notices or other communications for your reference.

Contacting Us

If you have any other questions or concerns regarding these Terms of Use, please contact us at:
Pivot Point International, Inc.
8725 W. Higgins Road, Suite 700
Chicago, IL 60631


Reach out anytime. We're here to help.

8725 W. Higgins Road, Suite 700
Chicago, IL
(847) 866-0500