We believe that “doing what’s right” includes fostering a dependably equitable and genuinely inclusive organization. We continuously push to further diversify our leadership, workforce, vendor base, client base and product lines to represent and celebrate our world. “Making a difference” happens when we, as a trusted, diverse organization, extend our values through our content and products to our diverse client base—beauty industry schools, educators, learners and professionals.
True belonging, the “B” in DEI-B, can only occur in an organization fully immersed in these DEI values so that anyone, no matter what their background or circumstances, knows they can be a welcome, respected and valued part of Pivot Point.
Respectfully and sincerely,
The Pivot Point Employee Advisory Council
“At Pivot Point, we stand for justice, equality and fair and respectful treatment of all people. Doing what’s right and making a difference are central to our core values. Accordingly, we will do everything we can to foster social change. From our earliest days, Pivot Point has striven to keep our eyes, ears and hearts open to the needs and wants of different communities around the world. We recognize the contributions these communities have made to the beauty industry and believe our industry is better because of them.” — Robert Passage, Chairman & CEO
Janet gives an overview of each BEAUTY+ element.Learn More
Janet speaks with Sam on the importance of "Belonging"Learn More
Janet speaks with Jan on the importance of "Equity"Learn More
Janet speaks with Tam on the importance of "Agility"Learn More
Janet speaks with Tam on the importance of "Unity"Learn More
Janet speaks with Mike on the importance of "Trust"Learn More
Janet speaks with Robert on the importance of "You"Learn More
Strategic DEI-B consultant who takes a culturally intelligent approach to diverse human experiences.Learn More
“Be brave enough to start a conversation that matters.” Meg Wheatley
Janet Williams founded Progressive Discoveries to provide Advisory & Coaching Services, A3 (Assessment, Audits & Analytics), Systemic Solutions and Education that encourages communication, learning and enhanced operational effectiveness for working with and providing services to people across nationalities, ethnicities, age groups, sexuality, gender expression and ability status. We help organizations embed Culturally Intelligent (CQ), DEI-B behaviors into their DNA.
Janet has grown deep roots in the beauty space; having served a number of years as the Director of a prominent Cosmetology and Esthiology school in Washington, DC.
She also served as Sr. Director of Operations Education for a franchise hair salon & beauty products company with over 1000 locations in US. In this role, she designed Operations, Leadership, Employee Life Cycle, DEI-B, Guest Service strategy, assessments, audits, surveys, curriculum and facilitated programs for salon owners, managers and team members.
Janet delivered her first diversity training session in 1998, which led to the initial founding of Progressive Discoveries. The company re-opened in 2019, and she is thrilled to revitalize her “no shame, no blame” approach to DEI-B work. The formula is simple: true diversity honors the value and contribution of every person, no matter what distinguishing characteristics they possess. In addressing these fundamental and sometimes sensitive concepts, leading from genuine acceptance and heart is always her starting point.
Janet is a Certified CQ & Unconscious Bias Facilitator through the Cultural Intelligence Center, serves as a member of the Cultural Intelligence Committee with the “Unite As One” Beauty Industry Think Tank, is a member of the Professional Beauty Industry Compensation Study Think Tank, and a Board of Director’s member with Beauty Changes Lives.
As a seasoned DEI-B, leadership and training professional, Janet and her team welcome the opportunity to meet you wherever you are on your cultural intelligence and DEI-B journey. Progressive Discoveries offers an exciting lineup of services and education to help you meet the speed of people innovation and change at work.
Celebrate Diversity, Equity, Inclusion and BelongingLearn More
Help create a world that values and welcomes all people to have a place to thrive.Learn More
The Pivot Point / Intercoiffure Nouveau Student Awards for TextureLearn More
Why it is important to them as future beauty professionals.Learn More
Markel Artwell, Senior Education Development SpecialistLearn More
Our expanded range of curl patterns, from wavy to coily, offer the variety needed to practice today's popular trends.Learn More
Jason Russell, Product Experience Senior ManagerLearn More
Contact us to learn about our DEI-B Industry Reference Guide, DEI-B Glosary of Terms, and Textured Hair Curriculum.Let's Chat
Pivot Point continues our commitment to a more equitable world by providing tools and inspiration to support diversity and inclusion across our industry. The cultivation of diversity, inclusion, and equity in the beauty and wellness industry starts in the classroom. How an instructor teaches a class is important and influences how well learners absorb these concepts. It’s also essential to have the proper educational resources to drive those points home.
Pivot Point is committed to recognizing and supporting diversity in our industry by providing the tools necessary to do so. These include an industry-specific DEI-B (Diversity, Equity, Inclusion and Belonging) guide for beauty schools, special mannequins to help beauty schools more effectively teach texture, adding additional texture content to our learning platform and launching a competition that gives students and their instructor’s professional industry recognition for their texture designs.
A documentary on the life and times of Pivot Point founder, Leo Passage. (Run Time: 1 hour & 29 minutes)Watch Movie
Pivot Point was recently honored by the Loyola University for our ongoing commitment to social responsibility.Watch Video
Would you like to learn more about our commitment to DEI-B? Reach out anytime.