Owning beauty schools since 1962, we understand your challenges and are uniquely equipped to make your life easier with unrivaled support.
Access to live phone and email support by a team of licensed stylists and former beauty school instructors. Our team is truly dedicated to meeting your needs. No matter the ask, they are willing to assist. Contact us today!
Aubrie joins the Pivot Point team as an enthusiastic newcomer, bringing her a rich customer service and administration background. While she may be new to the industry, she is eager to learn and committed to delivering exceptional customer service. With each interaction, Aubrie strives to meet and exceed each customer’s needs.
Bea began her career as a cosmetology student at Pivot Point, where she earned her cosmetology license. From the beginning of her career, she’s immersed herself in various roles within the academy and the corporate office, gaining diverse experience and expertise. Her journey has led Bea to become the Customer Experience Manager, leveraging her extensive background and love for the industry to ensure exceptional customer service.
Debbie brings over three decades of expertise in the beauty industry, from nail technology education to nationwide contributions in competitions, teaching, and publications. She spearheaded program advancements and mentorship as Director of Nail Technology Education at Pivot Point. Debbie now provides vital online support to schools and students, leveraging her extensive knowledge to enhance educational experiences nationwide.
Jose brings over a decade of specialized experience in shipping and receiving to Pivot Point. Jose’s current role is to leverage this extensive knowledge to elevate the customer experience. His commitment to delivering exceptional service is evident in his approach to meeting all customer needs.
Aubrie joins the Pivot Point team as an enthusiastic newcomer, bringing her a rich customer service and administration background. While she may be new to the industry, she is eager to learn and committed to delivering exceptional customer service. With each interaction, Aubrie strives to meet and exceed each customer’s needs.
Bea began her career as a cosmetology student at Pivot Point, where she earned her cosmetology license. From the beginning of her career, she’s immersed herself in various roles within the academy and the corporate office, gaining diverse experience and expertise. Her journey has led Bea to become the Customer Experience Manager, leveraging her extensive background and love for the industry to ensure exceptional customer service.
Debbie brings over three decades of expertise in the beauty industry, from nail technology education to nationwide contributions in competitions, teaching, and publications. She spearheaded program advancements and mentorship as Director of Nail Technology Education at Pivot Point. Debbie now provides vital online support to schools and students, leveraging her extensive knowledge to enhance educational experiences nationwide.
Jose brings over a decade of specialized experience in shipping and receiving to Pivot Point. Jose’s current role is to leverage this extensive knowledge to elevate the customer experience. His commitment to delivering exceptional service is evident in his approach to meeting all customer needs.
Matt’s expertise spans over 25 years of customer service across multiple industries, where he excels in creating memorable interactions. As a licensed cosmetologist with years of experience behind the chair, he not only masters the art of hair styling but also understands client satisfaction. His journey has infused his work with a profound appreciation of self-expression and creativity, fueling his passion for the beauty industry.
Rachael comes to Pivot Point with nearly a decade of customer experience and service. Her passion for the beauty industry started in retail management and flourished during her time with Pivot Point. As part of the Customer Experience team, Rachael excels at open and transparent communication while prioritizing customer satisfaction.
With over a decade of experience in the beauty industry, Rosalia is a licensed cosmetologist and instructor specializing in hair styling, makeup artistry and skin care treatments. Her extensive background in cosmetology and her teaching experience equips her with a unique perspective on customer needs and preferences. She prides herself on building authentic customer relationships to ensure they feel heard and valued throughout their experience.
Matt’s expertise spans over 25 years of customer service across multiple industries, where he excels in creating memorable interactions. As a licensed cosmetologist with years of experience behind the chair, he not only masters the art of hair styling but also understands client satisfaction. His journey has infused his work with a profound appreciation of self-expression and creativity, fueling his passion for the beauty industry.
Rachael comes to Pivot Point with nearly a decade of customer experience and service. Her passion for the beauty industry started in retail management and flourished during her time with Pivot Point. As part of the Customer Experience team, Rachael excels at open and transparent communication while prioritizing customer satisfaction.
With over a decade of experience in the beauty industry, Rosalia is a licensed cosmetologist and instructor specializing in hair styling, makeup artistry and skin care treatments. Her extensive background in cosmetology and her teaching experience equips her with a unique perspective on customer needs and preferences. She prides herself on building authentic customer relationships to ensure they feel heard and valued throughout their experience.
Dawn is a seasoned Business Development Manager dedicated to revolutionizing the education industry. With over three decades of experience, she’s excelled in roles collaborating with manufacturers and schools, earning accolades like Educator of the Year and Brand Manager of the Year. Her current role with Pivot Point allows her to merge her expertise and passion to reshape education.
Ginger has 40+ years of sales management experience across North America., training countless professionals and driving sales for top brands. Since 2013, she’s led as the U.S. Director of Professional Beauty at Pivot Point, advancing our mission in the market. She firmly believes in continuous learning, growth, and connection. Ginger is always eager to meet new individuals who share our vision and values.
With over 40 years in the industry, Jamie excelled as a platform artist, author, and producer of instructional videos specializing in long hair design. Driven by a genuine desire to serve, she thrives on building meaningful relationships and assisting clients in maximizing Pivot Point’s education and tools. Inspired by Pivot Point’s founder, Leo Passage, she is committed to lifelong learning and enriching lives.
Joe had been in retail sales for about 16 years prior to coming to Pivot Point. He has a passion for sales and customer service and has spent most of his 16 years at Pivot Point on the Customer Experience team. He has just recently started a new position in our Sales Development Department and will bring his passion for sales to this new role.
Dawn is a seasoned Business Development Manager dedicated to revolutionizing the education industry. With over three decades of experience, she’s excelled in roles collaborating with manufacturers and schools, earning accolades like Educator of the Year and Brand Manager of the Year. Her current role with Pivot Point allows her to merge her expertise and passion to reshape education.
Ginger has 40+ years of sales management experience across North America., training countless professionals and driving sales for top brands. Since 2013, she’s led as the U.S. Director of Professional Beauty at Pivot Point, advancing our mission in the market. She firmly believes in continuous learning, growth, and connection. Ginger is always eager to meet new individuals who share our vision and values.
With over 40 years in the industry, Jamie excelled as a platform artist, author, and producer of instructional videos specializing in long hair design. Driven by a genuine desire to serve, she thrives on building meaningful relationships and assisting clients in maximizing Pivot Point’s education and tools. Inspired by Pivot Point’s founder, Leo Passage, she is committed to lifelong learning and enriching lives.
Joe had been in retail sales for about 16 years prior to coming to Pivot Point. He has a passion for sales and customer service and has spent most of his 16 years at Pivot Point on the Customer Experience team. He has just recently started a new position in our Sales Development Department and will bring his passion for sales to this new role.
With 23 years of experience on the Pivot Point team, Julie has a passion for supporting schools. She is a licensed cosmetologist and educator and has held numerous school positions, including Classroom and Student Salon Instructor, Admissions Counselor and School Director. Julie’s service-orientated mindset is the perfect guide for any questions or concerns.
With a diverse background in technology and retail, Laurie has cultivated a passion for driving exceptional customer experiences and fostering meaningful relationships. As the leader of the Customer Experience and Customer Success teams at Pivot Point International, she focuses on developing strategic selling plans and nurturing key client relationships within the school market.
With 30 years in the beauty industry, Lisa has held various roles, from cosmetology educator to salon owner. In her current role, she focuses on nurturing client relationships and driving sales aligned with the company’s vision. Lisa thrives on innovation to exceed customer expectations and is committed to shaping the future of beauty.
Londa has been part of the Pivot Point team for 27 years. As a licensed cosmetologist and educator, she combines her passion for the industry with her expertise. She has held various positions within beauty schools and gained invaluable experience in cosmetology education and school administration. Londa is tuned into the ever-changing needs of both students and educators.
With 23 years of experience on the Pivot Point team, Julie has a passion for supporting schools. She is a licensed cosmetologist and educator and has held numerous school positions, including Classroom and Student Salon Instructor, Admissions Counselor and School Director. Julie’s service-orientated mindset is the perfect guide for any questions or concerns.
With a diverse background in technology and retail, Laurie has cultivated a passion for driving exceptional customer experiences and fostering meaningful relationships. As the leader of the Customer Experience and Customer Success teams at Pivot Point International, she focuses on developing strategic selling plans and nurturing key client relationships within the school market.
With 30 years in the beauty industry, Lisa has held various roles, from cosmetology educator to salon owner. In her current role, she focuses on nurturing client relationships and driving sales aligned with the company’s vision. Lisa thrives on innovation to exceed customer expectations and is committed to shaping the future of beauty.
Londa has been part of the Pivot Point team for 27 years. As a licensed cosmetologist and educator, she combines her passion for the industry with her expertise. She has held various positions within beauty schools and gained invaluable experience in cosmetology education and school administration. Londa is tuned into the ever-changing needs of both students and educators.
Melissa brings 25+ years of experience developing Pivot Point’s international business. With a Master’s in Linguistics, fluency in Spanish, and sensitivity to diverse business cultures, she builds partner relationships across five continents. Melissa is exceptionally passionate about broadening and deepening our Latin American presence.
Melissa brings 25+ years of experience developing Pivot Point’s international business. With a Master’s in Linguistics, fluency in Spanish, and sensitivity to diverse business cultures, she builds partner relationships across five continents. Melissa is exceptionally passionate about broadening and deepening our Latin American presence.
Buddy brings over a decade of diverse experience in the beauty industry. Starting as a Nails Subject Matter Expert, he became a finalist in the global Next Top Nail Artist competition. He has worked with distributors, manufacturers, and cosmetology boards, owned a salon, and holds an instructor’s license. Beyond nails, Buddy helps educators and students enrich their classroom experiences through innovative methodology and technology.
Daniel has been a dynamic force in the beauty industry for over two decades. His diverse experience ranges from cosmetology education to corporate training. Daniel is dedicated to nurturing talent and modernizing learning through technology. Daniel’s servant leadership approach has empowered countless professionals to embrace innovative education, fueling their success.
Jason boasts 25 years of expertise in the beauty industry, excelling as a stylist and Cosmetology/Barbering Instructor. For over a decade at Pivot Point, he’s been a driving force, conducting workshops worldwide, serving as on-camera talent, and leading training sessions at major industry events. In his current role, Jason channels his passion for client satisfaction and product innovation, overseeing Pivot Point’s hair products’ evolution, design, and quality control.
Jennifer showcases 19 years of seasoned expertise by providing a nurturing approach to education. Throughout her career, she has held positions as a cosmetology educator and Director of education. Her passion for inclusive facilitation shines through as she creates learning environments that are safe and productive—meeting learners where they are and guiding them forward.
Buddy brings over a decade of diverse experience in the beauty industry. Starting as a Nails Subject Matter Expert, he became a finalist in the global Next Top Nail Artist competition. He has worked with distributors, manufacturers, and cosmetology boards, owned a salon, and holds an instructor’s license. Beyond nails, Buddy helps educators and students enrich their classroom experiences through innovative methodology and technology.
Daniel has been a dynamic force in the beauty industry for over two decades. His diverse experience ranges from cosmetology education to corporate training. Daniel is dedicated to nurturing talent and modernizing learning through technology. Daniel’s servant leadership approach has empowered countless professionals to embrace innovative education, fueling their success.
Jason boasts 25 years of expertise in the beauty industry, excelling as a stylist and Cosmetology/Barbering Instructor. For over a decade at Pivot Point, he’s been a driving force, conducting workshops worldwide, serving as on-camera talent, and leading training sessions at major industry events. In his current role, Jason channels his passion for client satisfaction and product innovation, overseeing Pivot Point’s hair products’ evolution, design, and quality control.
Jennifer showcases 19 years of seasoned expertise by providing a nurturing approach to education. Throughout her career, she has held positions as a cosmetology educator and Director of education. Her passion for inclusive facilitation shines through as she creates learning environments that are safe and productive—meeting learners where they are and guiding them forward.
Bringing over a decade of experience in salons and schools, Jordan has a passion for blending education and beauty. With a background in education, she strives to foster learning environments that inspire creativity and skill development. Jordan brings a unique flair for merging a love for beauty and a desire to uplift and educate others in self-expression.
With extensive experience in the beauty industry and certifications in respected teaching methodologies, Paul is committed to the educational success of schools across North America. His diverse background includes directing and participating in editorial photo shoots with renowned artists like Babak, and his work has been featured in industry publications worldwide, including Modern Salon, South African Hairdressers Journal and Sophisticate’s Hairstyle Guide.
Bringing over a decade of experience in salons and schools, Jordan has a passion for blending education and beauty. With a background in education, she strives to foster learning environments that inspire creativity and skill development. Jordan brings a unique flair for merging a love for beauty and a desire to uplift and educate others in self-expression.
With extensive experience in the beauty industry and certifications in respected teaching methodologies, Paul is committed to the educational success of schools across North America. His diverse background includes directing and participating in editorial photo shoots with renowned artists like Babak, and his work has been featured in industry publications worldwide, including Modern Salon, South African Hairdressers Journal and Sophisticate’s Hairstyle Guide.
Specializes in combining analysis, design, and storytelling to create visual data representations that help people understand and evaluate information more easily.
Specializes in primary research – leading and designing research initiatives, conducting market research, analyzing data, and providing insights to drive business growth.
Adriana brings over a decade of experience, with a background in marketing, e-commerce, and sales support. Her proven track record includes driving successful marketing and e-commerce initiatives for notable brands. With a Master’s Degree in Marketing and fluency in Spanish, her experience uniquely positions her to navigate global markets. Adriana’s passion for excellence will ensure the best overall experience for our customers on our e-commerce platforms.
Alyse began her career in the beauty industry at 16 years old as a shampoo assistant. After earning a BA in Digital Communications and Creative Writing, she helped adults achieve their educational goals through her role in admissions. Eleven years ago, she joined Pivot Point, using her admissions experience in the academy while completing her MBA. Having held various positions within the marketing department, Alyse now leads the brand and communication strategy for Pivot Point.
Evan has over a decade of experience in graphic design, bringing a wealth of creativity and enthusiasm to every project. He earned a BA degree from Columbia College Chicago and currently works on the marketing team, where he thrives in a collaborative environment. Evan is passionate about design and the arts, believing that good design can make the world a better place. Known for his positive energy and love for teamwork, Evan is dedicated to creating impactful and meaningful work.
Hanna has 8+ years of experience as a professional in the beauty industry. After receiving a BS from DePaul University, she managed the digital products and technical initiatives for America’s Beauty Show. Hanna is dedicated to managing marketing technology systems and stacks. With a strong focus on integrating advanced tools and platforms, she specializes in optimizing digital strategies to elevate sales/marketing presence and drive impactful growth. Hanna is also passionate about sharing her expertise regarding leveraging technology to innovate within the beauty industry.
Adriana brings over a decade of experience, with a background in marketing, e-commerce, and sales support. Her proven track record includes driving successful marketing and e-commerce initiatives for notable brands. With a Master’s Degree in Marketing and fluency in Spanish, her experience uniquely positions her to navigate global markets. Adriana’s passion for excellence will ensure the best overall experience for our customers on our e-commerce platforms.
Alyse began her career in the beauty industry at 16 years old as a shampoo assistant. After earning a BA in Digital Communications and Creative Writing, she helped adults achieve their educational goals through her role in admissions. Eleven years ago, she joined Pivot Point, using her admissions experience in the academy while completing her MBA. Having held various positions within the marketing department, Alyse now leads the brand and communication strategy for Pivot Point.
Evan has over a decade of experience in graphic design, bringing a wealth of creativity and enthusiasm to every project. He earned a BA degree from Columbia College Chicago and currently works on the marketing team, where he thrives in a collaborative environment. Evan is passionate about design and the arts, believing that good design can make the world a better place. Known for his positive energy and love for teamwork, Evan is dedicated to creating impactful and meaningful work.
Hanna has 8+ years of experience as a professional in the beauty industry. After receiving a BS from DePaul University, she managed the digital products and technical initiatives for America’s Beauty Show. Hanna is dedicated to managing marketing technology systems and stacks. With a strong focus on integrating advanced tools and platforms, she specializes in optimizing digital strategies to elevate sales/marketing presence and drive impactful growth. Hanna is also passionate about sharing her expertise regarding leveraging technology to innovate within the beauty industry.
Working in the design space for over 2 decades, Agnieszka is passionate about advancing the brand’s evolution and maintaining impeccable design standards. She thrives in collaborative environments and believes in cultivating an energetic and creative climate. Agnieszka’s commitment to enhancing the visual brand narrative can be observed in the recent lifestyle shoot where her creative direction helped capture the joy of the beauty industry.
Working in the design space for over 2 decades, Agnieszka is passionate about advancing the brand’s evolution and maintaining impeccable design standards. She thrives in collaborative environments and believes in cultivating an energetic and creative climate. Agnieszka’s commitment to enhancing the visual brand narrative can be observed in the recent lifestyle shoot where her creative direction helped capture the joy of the beauty industry.
Jan was born into a family of hairdressers and first joined Pivot Point in 1986 as a trainer in his home country, the Netherlands. After joining the U.S. team, he traveled the world working with Pivot Point distributors, training Pivot Point trainers, and performing in seminars and shows in over 50 countries. Jan has since held various leadership roles within the organization, including CEO. He currently leads our international business development team, focusing on developing European direct distribution markets.
For over 25 years, Sabine has played a pivotal role within Pivot Point. She began her journey as an Educator and Platform artist before quickly ascending to leadership positions within the company. Since 2007, she has led the evolution of Pivot Point’s educational programs, covering print and digital media for learners and professionals. Sabine’s visionary leadership and passion for learning are evident in her pursuit of ensuring our educational products lead to sustainable careers. She continues to focus on the strategic development of our education for future learners.
Jan was born into a family of hairdressers and first joined Pivot Point in 1986 as a trainer in his home country, the Netherlands. After joining the U.S. team, he traveled the world working with Pivot Point distributors, training Pivot Point trainers, and performing in seminars and shows in over 50 countries. Jan has since held various leadership roles within the organization, including CEO. He currently leads our international business development team, focusing on developing European direct distribution markets.
For over 25 years, Sabine has played a pivotal role within Pivot Point. She began her journey as an Educator and Platform artist before quickly ascending to leadership positions within the company. Since 2007, she has led the evolution of Pivot Point’s educational programs, covering print and digital media for learners and professionals. Sabine’s visionary leadership and passion for learning are evident in her pursuit of ensuring our educational products lead to sustainable careers. She continues to focus on the strategic development of our education for future learners.
With a childhood love of beauty and a successful career in Human Resources, he found his true passion after encountering Leo Passage. As the former Director of the Pivot Point Flagship Academy, he honed his skills in beauty education. He transitioned into sales, specializing in building partnerships with beauty schools and brands. Alcott excels at cultivating meaningful relationships and driving business growth through collaboration.
Corey, who was practically raised in the industry, has worked at Pivot Point for over 15 years. Starting in the warehouse as a teen, he transitioned to internships (IT, Production & Publishing, Sales & Marketing) during college. Upon graduating from DePaul University with a major in Business Management and a minor in General Marketing, Corey enrolled in the cosmetology program at Pivot Point Academy to become a licensed professional. Since then, he has held various positions at the company and now oversees all global marketing initiatives. Most recently, Corey completed the Next Generation Leadership program at Loyola University.
With a childhood love of beauty and a successful career in Human Resources, he found his true passion after encountering Leo Passage. As the former Director of the Pivot Point Flagship Academy, he honed his skills in beauty education. He transitioned into sales, specializing in building partnerships with beauty schools and brands. Alcott excels at cultivating meaningful relationships and driving business growth through collaboration.
Corey, who was practically raised in the industry, has worked at Pivot Point for over 15 years. Starting in the warehouse as a teen, he transitioned to internships (IT, Production & Publishing, Sales & Marketing) during college. Upon graduating from DePaul University with a major in Business Management and a minor in General Marketing, Corey enrolled in the cosmetology program at Pivot Point Academy to become a licensed professional. Since then, he has held various positions at the company and now oversees all global marketing initiatives. Most recently, Corey completed the Next Generation Leadership program at Loyola University.
With over 25 years of experience in Human Resources, Katy is a passionate and strategic HR leader who drives value-added HR strategies and solutions to support Pivot Point’s business and financial goals. She holds the Senior Professional in Human Resources (SPHR) certification and has extensive knowledge and skills in talent acquisition, benefits, compensation, leadership and professional development, succession planning, and retention strategies.
With over 25 years of experience in Human Resources, Katy is a passionate and strategic HR leader who drives value-added HR strategies and solutions to support Pivot Point’s business and financial goals. She holds the Senior Professional in Human Resources (SPHR) certification and has extensive knowledge and skills in talent acquisition, benefits, compensation, leadership and professional development, succession planning, and retention strategies.
Join an inclusive culture and explore opportunities where purpose meets passion. Individuality and creativity welcome!
Job BoardDon't see the country you're looking for? Fill out our International Lookup Form.