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Contact – Pivot Point International

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Customer Support

Connect with Our Customer Experience Team

For assistance, call 847-866-0500 (Mon-Fri, 8:30 a.m.–5:00 p.m. CST) or email orders.pp@pivot-point.com.

For support with LAB or our other online learning platforms, email lab-support@pivot-point.com for training and assistance.

Prefer another way to reach us? Please feel free to complete our contact form below.

Submit New Order / Check Order Status

Need to Place an Order or Get Support?

For assistance with placing an order or resolving an issue with an existing one, contact our Customer Experience team at 847-866-0500 (Mon-Fri, 8:30 a.m.–5:00 p.m. CST) or email orders.pp@pivot-point.com.

Prefer to order online? Visit www.pivot-point.com/shop.

Online Shopping

Shop Anytime, Anywhere!

Shop conveniently anytime on our online store. Browse products, view pricing, and place orders directly at www.pivot-point.com/shop.

If you need assistance while shopping online or have questions about your account or checkout, our Customer Experience team is happy to help. Call 847-866-0500 (Mon–Fri, 8:30 a.m.–5:00 p.m. CST) or email orders.pp@pivot-point.com.

Product Information

Click on the categories below:

Downloadable Catalogs

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Onsite Training

Bring Pivot Point Educators to Your School!

Schedule a class with our expert trainers at www.pivot-point.com/schools/training and elevate your school’s learning experience.

New School / Partnership

Interested in Bringing Pivot Point to Your School?

Whether you’re opening a new school or looking to integrate Pivot Point into your existing curriculum, we’re here to help. Simply fill out the form below, and a member of our team will be in touch soon!

Frequently Asked Questions

Have Additional Questions? Visit Our FAQ Page!

Find quick answers to common questions at www.pivot-point.com/faqs and get the info you need—fast.

How can we help you?

First and foremost, we’re here for you. Simply let us know how to contact you and you’ll hear from us as soon as possible. Please note that our regular business hours are 8:30 am – 5:00 pm CT (Monday - Friday). *Required

GO DIRECT

Call 847-866-0500 (Mon-Fri, 8:30 am – 5:00 pm CT) or message the appropriate email address below.

We’re Here To Serve

Looking for additional support that meets your needs? Connect directly with our dedicated team!

Frequently Asked Questions About Pivot Point International

Frequently Asked Questions

At Pivot Point, we elevate beauty education with premium tools and resources—empowering your journey to success.

Find Answers

Get In Touch

Reach out anytime. We're here to help.

info@pivot-point.com
8725 W. Higgins Road, Suite 700
Chicago, IL 60631
847-866-0500
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