Aveda Returns & Exchanges

Please submit this form for return and exchange requests. Click here to review our current return policy. *Required

Name*
First Last
School Name*
Preferred Method of Contact*
Email Address*
Phone Number*
Campus Director Name*
Student Name*
Class Start Date*
MM slash DD slash YYYY
Do you need replacement items shipped?*
- Yes
- No
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Would you like this shipped to the Campus Director or student's address?*
- Campus Director's Address
- Student's Address
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Student's Phone Number*
This field is hidden when viewing the form
Student's Address / Location*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Item Name*
Quantity of Items with Issue(s)*
Please enter a number from 0 to 1000.
Order Number
Reason for Return*
Other
Defect/Issue with Item*
Date of Purchase*
MM slash DD slash YYYY
Is this item an Educational Hair product?*
- Yes
- No
Please indicate 'yes' if this is a Pivot Point mannequin or swatch.
Lot Number*
4-digit number typically found on the outside of packaging.
Is this item an electrical tool?*
- Yes
- No
Please indicate 'yes' if this is a Pivot Point branded blow dryer, marcel iron or flat iron.
Lot #*
Please locate the 4-digit number based on the item. The blow dryer number is located on the product's tag. The marcel and flat iron number is located on the prong of the plug.
Attach Images
Drop files here or

Max. file size: 128 MB.
Comments
This field is for validation purposes and should be left unchanged.